Tom Smerk

Virtual Administrative Assistant

 

Definition: “What is a Virtual Assistant?

A Virtual Assistant (VA) is a highly-skilled independent professional who provides remote business support services.

 

When there just doesn’t seem to be enough hours in the day to get all the work done, and yet there is not enough work to justify hiring a new office assistant, maybe I can help by doing some of that work for you on an “as needed” basis. You pay only for the work done, no need to worry about paying an employee for benefits, insurance, payroll expenses, idle time, lunch breaks, or personal phone calls or web browsing on company time!

 

There are many tasks I could do for your company. Check my list of specialties, and if you don’t see the job listed, contact me and I will give you a quote. I can pick up the work locally in San Diego County, or you can send me the work as an email attachment. I will complete the job in the allotted time and return it to you either in-person, first class mail, Fed-Ex or Internet email.

 

I currently teach Virtual Office Assistant courses at Grossmont College, San Diego Community College, and the Academy of Virtual Professionals. Many of the local virtual assistants were students of mine. Perhaps one or more of my students have already contacted you about working in the manner I propose. I encourage you to utilize their services. For those important jobs when you would rather have the “teacher” do the work instead of the “student,” I am available to handle your toughest jobs. My experience has given me the ability to complete difficult tasks in a shorter amount of time, so chances are I might even end up costing you less because other “VA’s” will take more time to do the same job.

 

I’ll look forward to discussing your needs. My services might be exactly what you need to keep your business cost-effective. If you would like to learn more about how Virtual Assistants are helping businesses around the world, check out some of these web sites for more information or one of the hottest careers of the new millennium.

 

Virtual Assistant skill set

http://www.vacertification.com/skillset.htm

Good VA information from a book publisher

http://va-theseries.com

 

Resources for Businesses and Virtual Assistants

valinks.html

 

Articles in the news about Virtual Assistants

http://tomsmerk.com/va/articles.htm

What Does A Virtual Assistant Do?

http://tomsmerk.com/gc/what-do.html

 

News story about one of my successful students

With Excellence, May 2006

 

 

 

Areas of Specialization

 

Administrative support

·         Interviewing and applicant screening

·         Coaching and motivation

·         Pickup and delivery

·         Consulting

·         Event management

·         Personal assistance

 

Document preparation

·         Writing

·         Proofreading and document editing

·         Document formatting

·         Typing and word processing

·         Resume services

·         Template design

Marketing support

·         Mailing lists & Direct mail services

·         Broadcast emailing

·         Sales support

·         Podcast recording

·         Trade show staffing

·         Sales, Marketing, Customer Support and Motivational training and workshops

Internet Services

·         Web page design

·         Web hosting

·         Internet research

·         Electronic publishing

·         Convert textbooks to web tutorials and courses

 

Desktop Publishing

·         Brochures & Flyers

·         Book design and layout

·         PowerPoint presentations

·         Image editing and retouching

·         Policy and Instructional Manuals

Information Systems Support

·         File conversion

·         Microsoft Windows & Office training

·         Spreadsheet design

·         Database design

·         Troubleshooting and problem solving

 

 

 

Accomplishments:

Ø  40 years experience in teaching and business management

Ø  Biography published in “Who’s Who Among Americas Teachers” – Fall 2007

Ø  Currently teaching at San Diego Community College District, Grossmont College, and Academy of Virtual Professionals

Ø  Experienced in writing, proofreading and text book review for major publishers

Ø  Expert level Business Information Technology skills such as Microsoft Office, Windows, Internet, Office procedures, etc.

Ø  Excellent speaker, trainer and motivator in helping employees achieve excellence

Ø  Former Instructional Chair and former Division Manager, VP of Operations

Ø  Excellent in “getting the point across” and validating that learning has occurred

Ø  Experienced in developing custom solutions for a variety of special needs

Ø  Workplace Learning experience and able to design custom training programs

For more information, phone Tom Smerk at (619) 818-2079 or (619) 468-3089, or email tom@tomsmerk.com. You’ll enjoy my competitive pricing and ability to do the work correctly and efficiently. Remember, you only have to pay for the work you order, and only when you need me. Discounts are available for retained services.

Tom Smerk, ©2002-2011